Two major developments in the modernisation of public administration have the potential to weaken government transparency and accountability in ways which may not be readily apparent. These are the 'corporatisation' of public sector operations and the increasing use of electronic records.
Both of these developments can bring benefits in the form of better service delivery, greater responsiveness and reduced cost. However, if allowed to develop unchecked, both pose a potential threat to administrative justice.
The paper Corporatisation and Electronic Records: On a Collision Course with Administrative Justice? examines these developments, outlines the threat by reference to some specific occurrences and examines some potential solutions to balance performance and accountability.