Ombudsman releases 2017-18 Annual Report

Ombudsman Western Australia

The Western Australian Ombudsman has tabled his 2017-18 annual report in Parliament. The report outlines the work of the Office for the year, including:

  • finalising 94 per cent of complaints within three months.
  • since 2007, decreasing the age of complaints from 173 days to 33 days and reduced the cost of resolving complaints by 36 per cent
  • acceptance of 100 per cent of our recommendations to public authorities for the eleventh consecutive year
  • receiving 23 investigable child deaths and 16 reviewable family and domestic violence fatalities; and making 39 recommendations about ways to prevent or reduce these deaths and fatalities.
  • tabling a report in Parliament of a major own motion investigation, Investigation into ways to prevent or reduce deaths of children by drowning that contained 25 recommendations about ways to prevent or reduce deaths of children by drowning.
  • providing A report on the monitoring of the infringement notices provisions of The Criminal Code to the Minister for Police and the Commissioner of Police. The report was tabled in Parliament by the Minister for Police on 30 November 2017.
  • significant work was undertaken on A report on giving effect to the recommendations arising from the Investigation into ways that State government departments and authorities can prevent or reduce suicide by young people.
  • undertaking a range of work to implement the Office’s inaugural Aboriginal Action Plan.
  • enhancing awareness and access to the Office for Children and Young People through a range of mechanisms, including continuing the Office ‘s visiting program to vulnerable groups of children in the child protection system.
  • enhancing regional awareness and access to the Office through visits to Bunbury, Busselton, Collie and Harvey in the South West Region and Geraldton in the Mid West Region.